Key Takeaways
- Arizona AHCCCS (Arizona Health Care Cost Containment System) expanded Medicaid under the ACA, covering adults up to 138% FPL for addiction treatment.
- Regional Behavioral Health Authorities (RBHAs) administer behavioral health services for AHCCCS members in designated geographic regions.
- AHCCCS covers a full continuum of addiction treatment including crisis services, detox, residential, outpatient, MAT, and peer support.
- The Arizona crisis system is nationally recognized, providing 24/7 mobile crisis teams and crisis stabilization facilities across the state.
- Non-Title XIX (non-Medicaid) behavioral health funding provides limited addiction treatment for individuals who do not qualify for AHCCCS.
Understanding Arizona AHCCCS Behavioral Health Services
Arizona's health care system for low-income residents, the Arizona Health Care Cost Containment System (AHCCCS), includes comprehensive behavioral health coverage for addiction treatment. Arizona expanded Medicaid under the ACA through a voter-approved ballot measure, which extended coverage to adults earning up to 138% of the federal poverty level. This expansion significantly increased the number of Arizonans with insurance coverage for substance use disorder treatment.
AHCCCS delivers behavioral health services, including addiction treatment, through Regional Behavioral Health Authorities (RBHAs) that contract with provider networks in defined geographic areas. This regional structure allows for localized service delivery while maintaining statewide standards for quality and access. Understanding how the RBHA system works is essential for navigating addiction treatment options in Arizona.
The Arizona behavioral health system has undergone significant restructuring in recent years, with integration of physical and behavioral health services into a single delivery system. This integration means that AHCCCS members can access addiction treatment through their health plan rather than through a separate behavioral health system, simplifying access and improving care coordination.
Arizona's crisis line (1-800-631-1314 in Maricopa County or 1-866-495-6735 statewide) provides 24/7 access to crisis services and treatment referrals. Call for immediate help accessing addiction treatment services through AHCCCS.
Regional Behavioral Health Authorities (RBHAs)
RBHAs serve as the primary administrators of behavioral health services for AHCCCS members in their designated regions.
- Mercy Care serves the greater Maricopa County area as the RBHA for the state's most populous region
- Arizona Complete Health serves Pima County and provides behavioral health administration in southern Arizona
- Health Choice Arizona and Care1st Health Plan serve additional regions of the state
- RBHAs contract with local behavioral health providers to deliver addiction treatment services
- Members are assigned to a health plan/RBHA based on their county of residence
Covered Addiction Treatment Services
AHCCCS covers a comprehensive continuum of addiction treatment services through the RBHA system.
- Crisis intervention: 24/7 mobile crisis teams and crisis stabilization facilities
- Detoxification: Medical withdrawal management in both inpatient and subacute settings
- Residential treatment: Short-term and long-term residential programs at multiple intensity levels
- Outpatient treatment: Individual, group, and family counseling for substance use disorders
- Intensive outpatient programs: Structured treatment allowing patients to live at home
- Medication-assisted treatment: Methadone, buprenorphine, and naltrexone with associated counseling
- Peer support: Recovery support services delivered by individuals with lived experience
Integration of Physical and Behavioral Health
Arizona has moved toward integrating behavioral health into the broader AHCCCS managed care system.
- AHCCCS Complete Care integrates physical health, behavioral health, and substance use disorder services
- Integration aims to improve care coordination between medical providers and behavioral health specialists
- Members access behavioral health services through their AHCCCS health plan rather than a separate system
- Integrated care models improve identification and treatment of co-occurring medical and behavioral health conditions
AHCCCS Eligibility for Addiction Treatment
Arizona expanded Medicaid eligibility under the ACA, making AHCCCS available to a broader population than many other states that have historically been more restrictive. Adults aged 19-64 with incomes at or below 138% of the federal poverty level qualify for AHCCCS, as do pregnant women, children, individuals with disabilities, and elderly residents meeting income requirements. This expansion has been particularly important for adults with substance use disorders who previously lacked insurance coverage.
Applying for AHCCCS is straightforward and can be completed online, by phone, or in person. Eligibility determination typically takes 10-45 days depending on the category, though expedited processing is available for individuals with urgent medical needs. Treatment providers can help patients apply for AHCCCS and may provide services while the application is being processed.
Apply for AHCCCS online at healthearizonaplus.gov. If you need addiction treatment urgently, contact a treatment provider directly—many can help you apply for AHCCCS and begin treatment while your application is processed.
Who Qualifies for AHCCCS
AHCCCS eligibility covers a broad range of Arizona residents.
- Adults aged 19-64 with incomes up to 138% FPL (approximately $20,783 for a single adult)
- Pregnant women with incomes up to 156% FPL for pregnancy-related services
- Children under 19 with family incomes up to 200% FPL (through KidsCare)
- SSI recipients automatically qualify for AHCCCS
- Elderly and disabled individuals meeting income and resource requirements
- American Indian/Alaska Native individuals qualify regardless of income through specific AHCCCS programs
How to Apply for AHCCCS
Multiple pathways exist for applying for AHCCCS coverage.
- Online: Apply at healthearizonaplus.gov for streamlined digital enrollment
- Phone: Call AHCCCS at 1-855-432-7587 for application assistance
- In person: Visit a Department of Economic Security (DES) office for help with the application
- Through a provider: Treatment facilities and community health centers can assist with AHCCCS enrollment
- Through Healthcare.gov: Arizona AHCCCS applications can be initiated through the federal marketplace
Non-Title XIX Coverage for the Uninsured
Arizona provides limited behavioral health coverage for individuals who do not qualify for AHCCCS Medicaid.
- Non-Title XIX funding provides crisis services and limited treatment for individuals not eligible for AHCCCS
- Services focus on crisis stabilization, brief intervention, and linkage to community resources
- Coverage is more limited than full AHCCCS benefits but provides essential safety-net services
- Contact your RBHA to determine eligibility for non-Title XIX behavioral health services
Arizona's Crisis System: A National Model
Arizona's behavioral health crisis system is nationally recognized as a model for effective crisis intervention and diversion from emergency departments and the criminal justice system. The system features 24/7 mobile crisis teams that respond in the community, crisis stabilization facilities providing short-term treatment, and a centralized crisis hotline connecting individuals to immediate help. This crisis infrastructure is a critical access point for addiction treatment in Arizona.
The crisis system serves as both an immediate safety net and a gateway to ongoing treatment services. Individuals experiencing substance-related crises can access mobile crisis teams, be transported to crisis stabilization facilities, and receive referrals to ongoing addiction treatment—all without going through an emergency department or being arrested. This approach has been shown to reduce emergency department overcrowding, decrease unnecessary incarceration, and improve treatment engagement.
Arizona's crisis system is available to everyone regardless of insurance status. Call the crisis line at 1-800-631-1314 (Maricopa County) or 1-866-495-6735 (statewide) for immediate crisis support and treatment referrals.
Mobile Crisis Teams
Mobile crisis teams provide immediate community-based response to behavioral health crises including substance-related emergencies.
- Teams consist of behavioral health professionals and peer support specialists
- Response time targets are typically within one hour of the crisis call in urban areas
- Teams assess the situation, provide stabilization, and connect individuals to appropriate services
- Mobile crisis teams can initiate voluntary treatment referrals on-site without hospital involvement
- Services are available 24/7/365 regardless of insurance status
Crisis Stabilization Facilities
Short-term crisis stabilization facilities provide a therapeutic alternative to emergency department visits for substance-related crises.
- Facilities provide up to 24 hours of crisis stabilization with clinical staff support
- Services include medical assessment, psychiatric evaluation, and substance use crisis management
- Individuals receive referrals to ongoing treatment upon stabilization and discharge
- Facilities operate as open settings with voluntary participation, avoiding the restrictive feel of an emergency room
- The model has significantly reduced behavioral health-related emergency department visits in Arizona
Crisis to Treatment Pathway
The Arizona crisis system is designed to seamlessly connect individuals in crisis to ongoing addiction treatment.
- Crisis clinicians assess substance use disorders and recommend appropriate levels of treatment
- Warm handoffs connect individuals directly to treatment programs rather than simply providing referral numbers
- Peer support specialists engage with individuals during crisis and help facilitate treatment entry
- Follow-up contacts ensure individuals complete the transition from crisis to ongoing treatment
Medication-Assisted Treatment Through AHCCCS
AHCCCS covers all FDA-approved medications for substance use disorders as part of its behavioral health benefits. Arizona has taken steps to expand MAT access, including removing prior authorization requirements for buprenorphine, increasing the number of Medicaid-enrolled MAT providers, and integrating MAT into primary care and crisis settings. However, rural areas of Arizona continue to face challenges with MAT provider availability.
The state has invested in addressing the opioid crisis through targeted funding for MAT expansion, naloxone distribution, and provider training. Arizona's Opioid Action Plan coordinates efforts across state agencies to improve prevention, treatment, and recovery support for opioid use disorders. These investments have increased MAT availability but significant gaps remain, particularly on tribal lands and in rural communities.
AHCCCS covers MAT without prior authorization for initial prescriptions. If you need medication-assisted treatment, contact your AHCCCS health plan to find in-network MAT providers or call Trust SoCal at (949) 280-8360 for guidance on treatment options.
MAT Coverage Under AHCCCS
AHCCCS provides comprehensive coverage for medication-assisted treatment.
- Methadone through licensed Opioid Treatment Programs with associated counseling
- Buprenorphine/naloxone without prior authorization for initial prescriptions
- Injectable naltrexone (Vivitrol) for opioid and alcohol use disorders
- Associated counseling, medical monitoring, and laboratory services
- Naloxone for overdose prevention without prior authorization
Expanding MAT in Underserved Areas
Arizona faces unique challenges in providing MAT access across its large, geographically diverse state.
- Telehealth MAT services connect rural patients with prescribers in urban areas
- Hub-and-spoke models expand buprenorphine access through rural health clinics
- Indian Health Service and tribal health programs are expanding MAT on reservation communities
- Community health workers and peer specialists support MAT engagement in underserved populations
Opioid Action Plan Initiatives
Arizona's coordinated opioid response includes several initiatives expanding addiction treatment access.
- Naloxone distribution through pharmacies, first responders, and community organizations
- Prescription Drug Monitoring Program (PDMP) requirements to prevent opioid overprescribing
- Good Samaritan law protecting individuals who call 911 for overdose from criminal prosecution
- Increased funding for evidence-based prevention programs targeting high-risk populations
Special Populations and Tribal Behavioral Health
Arizona has significant American Indian/Alaska Native populations with unique behavioral health needs and distinct service delivery systems. Tribal communities access behavioral health services through Indian Health Service (IHS), tribal health programs, and urban Indian health centers, in addition to AHCCCS services. Understanding the intersection of tribal health systems and state programs is important for Native American individuals seeking addiction treatment in Arizona.
Additionally, Arizona serves other special populations with distinct treatment needs, including veterans, justice-involved individuals, youth, and individuals experiencing homelessness. Each population may have specific programs, funding streams, and access pathways. AHCCCS and the RBHA system work to coordinate services across these populations and ensure culturally appropriate treatment options.
American Indian/Alaska Native individuals qualify for AHCCCS regardless of income through the American Indian Health Program. Contact AHCCCS or your tribal health program for enrollment information.
Tribal Behavioral Health Services
Arizona's tribal communities have multiple pathways for accessing addiction treatment services.
- Indian Health Service (IHS) provides behavioral health services at IHS facilities on and near reservations
- Tribal health programs operate culturally specific treatment programs incorporating traditional healing practices
- Urban Indian health centers serve Native Americans in metropolitan areas including Phoenix and Tucson
- AHCCCS American Indian Health Program provides Medicaid coverage regardless of income for enrolled tribal members
- Culturally adapted treatment models integrate traditional practices with evidence-based Western approaches
Justice-Involved Populations
Arizona operates diversion and treatment programs for individuals with substance use disorders involved in the criminal justice system.
- Drug courts in multiple counties provide treatment-focused alternatives to incarceration
- Proposition 200 (Treatment vs. Incarceration) mandates treatment rather than prison for first and second non-violent drug offenses
- AHCCCS coverage continues or can be initiated for individuals reentering the community from incarceration
- Transition services help justice-involved individuals connect to community treatment upon release
Youth and Adolescent Services
Arizona provides age-appropriate addiction treatment services for youth through specialized AHCCCS programs.
- Children's behavioral health services include substance abuse assessment, counseling, and family therapy
- Residential treatment options for adolescents with severe substance use disorders
- School-based behavioral health programs identify and intervene with at-risk youth
- Transition-age youth (18-25) may access both adolescent and adult treatment services
Resources and Next Steps for Arizona Residents
Navigating Arizona's addiction treatment system requires understanding the AHCCCS enrollment process, the RBHA structure, and available access points. Whether you qualify for AHCCCS, need non-Title XIX services, or are seeking specialized treatment for a specific population, resources are available to help you find and access appropriate care.
The most effective first step is to call the statewide crisis line or your RBHA directly. These access points can provide immediate assistance with crisis situations and help you navigate the process of enrolling in AHCCCS and accessing ongoing treatment services. Arizona's investment in crisis infrastructure means that help is available 24/7, and the system is designed to move individuals from crisis to treatment as seamlessly as possible.
Start by calling Arizona's crisis line at 1-866-495-6735. Trained crisis specialists can provide immediate support and connect you to AHCCCS enrollment, treatment referrals, and ongoing recovery services.
Key Arizona Contact Information
Essential contacts for accessing addiction treatment in Arizona.
- Arizona Crisis Line: 1-866-495-6735 (statewide) or 1-800-631-1314 (Maricopa County)
- AHCCCS Member Services: 1-855-432-7587 for enrollment and coverage questions
- Mercy Care (Maricopa RBHA): 1-800-564-5465 for behavioral health services
- Arizona Complete Health (Pima RBHA): 1-866-495-6735 for behavioral health services
- SAMHSA National Helpline: 1-800-662-4357 for free treatment referrals
Steps to Access Treatment
Follow these steps to begin accessing addiction treatment through AHCCCS.
- Step 1: Apply for AHCCCS online at healthearizonaplus.gov or call 1-855-432-7587
- Step 2: Contact your assigned RBHA for a behavioral health assessment
- Step 3: Receive level-of-care recommendations based on your clinical assessment
- Step 4: Begin treatment at an in-network provider appropriate for your needs
- Step 5: Engage with recovery support services and aftercare planning throughout treatment
Additional Resources
Additional organizations and resources supporting addiction recovery in Arizona.
- Arizona Substance Abuse Partnership: Statewide coordination of prevention and treatment efforts
- NAMI Arizona: Advocacy and support for behavioral health services
- Arizona Recovery Housing Association: Resources for sober living and recovery residences
- Arizona 211: Dial 211 for local behavioral health resources and referrals

Trust SoCal Editorial Team, Clinical Review Board
Editorial & Clinical Review



