How we use and protect your health information
Effective date: February 16, 2026
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Program name: Trust SoCal
This notice covers:
This notice is provided to all clients upon admission and is available on our website, at our facility, and in alternative formats upon request.
Trust SoCal is required by law to maintain the privacy of your protected health information, to provide you with this notice of our legal duties and privacy practices, and to follow the terms of the notice that is currently in effect.
We may use or disclose your health information to provide, coordinate, or manage your treatment. For example, we may share your treatment plan with a referring physician or a specialist involved in your care.
We may use or disclose your health information to obtain payment for services. For example, we may send your insurance company information about treatment provided to obtain reimbursement.
We may use or disclose your health information for our operational purposes. For example, we may use your information to evaluate staff performance or conduct quality improvement activities.
Because Trust SoCal is a substance use disorder (SUD) treatment program subject to 42 CFR Part 2, your SUD records carry additional federal protections that restrict disclosures that HIPAA would otherwise permit. For treatment, payment, and healthcare operations, we will obtain a single written consent from you that covers these routine uses and disclosures.
In certain circumstances, federal and state law permits or requires us to use or disclose your health information without your written authorization:
The following uses and disclosures of your health information will only be made with your written authorization:
You may revoke any authorization in writing at any time, though revocation will not affect actions already taken in reliance on your prior authorization.
Substance use disorder treatment records received from programs subject to 42 CFR part 2, or testimony relaying the content of such records, shall not be used or disclosed in civil, criminal, administrative, or legislative proceedings against the individual unless based on written consent, or a court order after notice and an opportunity to be heard is provided to the individual or the holder of the record, as provided in 42 CFR part 2. A court order authorizing use or disclosure must be accompanied by a subpoena or other legal requirement compelling disclosure before the requested record is used or disclosed.
Under the HIPAA Privacy Rule (Section 164.502(a)(5)(iii)), we are prohibited from using or disclosing your protected health information to investigate or impose liability on any individual for the mere act of seeking, obtaining, providing, or facilitating lawful reproductive health care.
For example, we cannot disclose your health information to a law enforcement agency for the purpose of investigating whether you obtained lawful reproductive health care services.
When required, we will obtain a signed attestation that any request for your reproductive health information is not for a prohibited purpose (per Section 164.509).
Information that we disclose pursuant to your authorization or as otherwise permitted under HIPAA may be subject to redisclosure by the recipient and may no longer be protected by the HIPAA Privacy Rule. However, substance use disorder records disclosed with your consent include a prohibition on redisclosure as required by 42 CFR Part 2.
Under HIPAA, 42 CFR Part 2, and applicable state laws, you have the following rights regarding your protected health information:
We are required by law to:
California's CMIA provides a private right of action with $1,000 in nominal damages for unauthorized disclosure of medical information. California law imposes stricter authorization requirements, including that the authorization be printed in no smaller than 14-point type.
Your substance use disorder records cannot be used to initiate or substantiate criminal charges against you. These protections continue even after you are discharged from our program.
You have the right to inspect your health records within 5 working days of your request and to receive copies within 15 working days.
If you believe your privacy rights have been violated, you may file a complaint:
Contact our Privacy Officer:
Trust SoCal -- Privacy Officer
16537 Elm Cir, Fountain Valley, CA 92708
Phone: (949) 280-8360
Email: info@trustsocal.com
Office for Civil Rights
200 Independence Avenue S.W.
Washington, D.C. 20201
Phone: 1-877-696-6775
Website: www.hhs.gov/ocr/complaints
Violations of 42 CFR Part 2 are now enforced by the HHS Office for Civil Rights.
Non-Retaliation: We will not retaliate against you for filing a complaint.
For questions about this notice or to exercise any of your rights, contact:
Trust SoCal -- Privacy Officer
16537 Elm Cir, Fountain Valley, CA 92708
Phone: (949) 280-8360
Email: info@trustsocal.com
This Notice of Privacy Practices is effective as of February 16, 2026.
Recovery begins with a single step. Our compassionate team is here to guide you every step of the way.